Cart Courtesy: Seven Rules of Supermarket Etiquette

I have to go the grocery store tonight, and I’m already dreading it. The scene there is all too easy to envision, probably because it’s the one I encounter every time I go: aisles crowded with shopping carts and patrons standing in front of products with dazed looks on their faces; a sea of people in the express lane, half of whom obviously don’t meet the “ten items or less” requirement. This undoubtedly rings a bell with most people, since annoying behavior seems to be a necessary accompaniment to the supermarket experience. But why should this be so? If so many of us have the same complaints about grocery store decorum, or lack thereof, you’d think we might’ve solved the problem by now. I suspect the issue is that many of us are unknowing offenders, which means we could all use a refresher course on grocery store etiquette—or how not to make food shopping an aggravatingly painful experience. 

1. Don’t block the aisles and products.
Grocery store aisles are never as wide as they should be. All it takes is a couple of haphazardly placed carts to create traffic jams. The solution’s easy: when occupying aisle space, make sure your cart’s pushed as much against the shelves as possible. If you’re trying to decide between two different brands, don’t stand in the middle of the aisle or directly in front of the products while doing so. That makes it hard for people to get around you, or for people to get their product of choice. 

2. Parents, keep kids in check; non-parents, don’t judge kids for being kids.
Children running amok in a store or screaming their heads off are liable to make me throw an inner temper tantrum of my own. I understand that parents need to bring their kids places, but that doesn’t mean they’re not responsible for the kids’ behavior. I’m referring to unruly children specifically; kids who forget to use indoor voices or who act playful are just being kids, and the rest of us would do well to remember that, rather than glaring at their parents. We’re all just trying to get out of the supermarket with our dignity and sanity intact, and undermining others doesn’t help that one bit. 

3. Avoid getting handsy with produce and bulk bins.
Some people are obsessed with picking the most perfectly ripe produce. They have to touch each and every vegetable or piece of fruit, leaving a trace of germs on each one. I’m not suggesting you buy produce without inspecting it first, but you could eyeball the selection a little before choosing which ones to pick up, rather than grabbing all of them. When it comes to the bulk bins, your hands shouldn’t go anywhere near the goods. The scoopers and tongs are there to prevent that, so even if you want to sample something before you commit to an entire bagful, use one of those implements to get it out. 

4. Put unwanted products back where they belong.
As someone who worked retail, I can’t knowingly put something where it doesn’t belong without feeling guilty. I know how frustrating it is for employees to come across a box of cereal placed on top of an apple pile in the produce section. And, worse, in some instances this behavior actually ruins the product, like when someone decides against a bag of frozen veggies and leaves it to defrost in the canned-goods aisle. (I’ve seen this happen more than once—one time it was raw meat!) If you don’t want something you put in your cart, take the time to return it to its rightful home. Good grocery store karma is always something to strive for. 

5. Be a good sport at the registers.
If you have more items than the express lane allows and you sneak in, it defeats the whole purpose. People who abuse this privilege force shoppers with only a few items in their baskets to stand in the regular lines, making those even longer for the rest of us. Speaking of that, if you notice someone behind you in line with a couple of items and you have a full cart, consider letting him or her go ahead of you. It’s an easy way to make someone’s day, and how often do we get the opportunity to do that? 

8 readers liked this story.
From Around the Web:
05.22.2011
KMOM 14
I have to agree with the above posters with people being on their cell phones while shopping. Not only are they not paying attention to what they are doing, they subject everyone within earshot of their diatribes, digestive issues, sexual exploits and foul language. Can't they wait to get to the car to cuss Carlos out? Kids hear an adult say a word and they mimic them and think it is ok - hard to tell you kid not swear and that it is not appropriate behavior when they hear it at the grocery store all the time. Another pet peeve is people opening up thing like spices or shampoo bottles and putting them up to their nose to sniff. I will never buy any spices from one our local stores after some guys that seemed high as kites were opening up all of the spices and sniffing them. I reported it to a store employee but nothing was done about it.
09.16.2010
Alan arons
But do I have to let someone who has only one item to go ahead of me and one behind me (with an abandoned full cart), when I 've waited patiently for 3 women before me, while others with less than 20 items can go through the express lane and/or self service lanes? I think that is the height of piggery, that one should cut in while we are waiting patiently and she has the opportunity to avail herself of the express/self service counters. The woman ahead of me told me I was wrong. I say I'm right. Wouldn't she have to ask the person behind me too?
04.06.2010
Gretchen
Love the line "Good grocery store Karma". I really think people who work/have worked retail and know how it is make the best customers.
03.25.2010
Rocky Tisdale
Vicki's right - it does make your day when you've only got one item or so and someone with a much fuller cart lets you go ahead of them. I love that!
I am guilty of being on my cell phone when checking out of the supermarket. I guess I am a rude person. Now I'll go bury myself in a hole. Sad.
It feels good to write.

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