OK, she said, very nicely, and took down my information. No trying to talk me into keeping it, or tempting me with special offers. The whole thing was feeling very anti-climatic.
Then she asked, “May I ask why you are canceling your catalog?”
My chance had arrived!
“Yes,” I replied. “Because I don’t look like your models.”
She laughed and said, “I understand completely.” I felt a bond with this woman. We said good-bye and I hung up the phone, feeling empowered because I had delivered my message, but had not unloaded my own issues onto someone who didn’t deserve them.
By Kristy Lund
