You’ve seen them, heard them, and watched them. They are comfortable around anyone. They can move through a crowded conference room or engage a meeting of high-level muckety-mucks with the... Read more >>

The knowledge of business etiquette applies to all, whether you’re a successful business executive or a recent college graduate just entering the business world. We can all use gentle reminders... Read more >>

You will find yourself attending many business dining events during your career and you may find that you are (or will become) the host of your own business meetings as well. The key to a successful... Read more >>

When you shake a man’s hand in business, at times it can be felt intensely throughout the world. I call it the “Do Shake,” as that’s the intent of the shake without the... Read more >>

These days, voice mail is ubiquitous. But like so many things in this category—mugs and baseball caps come immediately to my mind—it’s rare to come across a voice mail message... Read more >>