Several years ago I heard people talking about Skype and how this revolutionary method of keeping in touch with friends and family throughout the world would eliminate costly long-distance bills.... Read more >>

Some eight years ago, my Mom got to me about the “Fiasco in Florida.” After all that “business” about the voting had taken place, she called me from that little village,... Read more >>

The ads begin, “It’s 3 a.m. and your children are safe and asleep. But there’s a phone ringing in the White House. Something’s happening in the world.” In politics fear... Read more >>

Do you have a great mind for business but also social anxiety that holds you back? Interpersonal communication, which has always been challenging for many, is further complicated today by convenient... Read more >>

Some people get up early to have a leisurely breakfast and read the newspaper before going off to work, while others fly out the door with their coffee cup in hand. Whatever your morning routine, let... Read more >>

When we care enough to send the very best, is Hallmark our only option? Well, not according to Neiman Marcus and a host of other retailers and Gift Boutiques, I am sure. Consumers are constantly... Read more >>

When I called my credit card company to challenge a five-dollar finance charge, I was not prepared to get my way. Shoulders tense, palms sweating, I was ready to fight. But much to my surprise, the... Read more >>

I like to think I discovered using the Internet to make phone calls long before anyone else did. The year was 2000, and I was backpacking through Asia and had stopped in Calcutta, India to visit with... Read more >>

It’s everywhere. In my mailbox. On my countertop. On my desk. On the floor. Junk mail is here to stay. Or is it? I’ve decided it’s time to give junk mail the boot to help save the... Read more >>

I heard a journalist say recently that “there’s a vicious and respectless way of communicating that’s reserved exclusively for the ‘divorced with children.’” Ouch,... Read more >>